Help Center
How can we help?
Search our guides or browse a topic below. Real answers for real Nigerian singles.
Getting Started
Create your account, set up a profile that feels like you, and start meeting people.
Account & Profile
Update your details, add photos, and manage how your profile shows up to others.
Payments & Billing
Plans, receipts, upgrades, and how billing works across findlove.ng.
Privacy & Data
Control who sees what and understand how we handle your personal information.
Safety & Trust
Report, block, and date safely with guidance built for Nigerian singles.
Verification
Earn the green verified seal so your matches know you are the real you.
Frequently asked questions
Is findlove.ng free to use?
Yes. You can create a profile, browse matches, receive matches and start messaging on the Free plan. Plus and Premium unlock unlimited likes, who-liked-you, advanced filters and more.
How do you keep the community safe?
Every profile can be verified (email, phone, photo, ID), we moderate conversations for scams and harassment, and reporting or blocking anyone takes one tap. Safety comes before everything else.
How does matching work?
We match on your values, lifestyle, relationship intent, location, faith, culture and interests — not endless random swiping. You get a small set of quality matches you can actually connect with.
Can I control who sees my profile?
Yes. Private profile mode, photo privacy (blur until match), incognito browsing and contact blocking put you in full control of your visibility.
Do you support Nigerians abroad?
Absolutely. Diaspora mode lets Nigerians abroad connect with people at home or open to long-distance, with honest relocation and travel preferences.
How do I cancel my subscription?
You can cancel anytime from Account → Subscription. Your plan stays active until the end of the current billing period.
Still need help?
Our support team is one message away. Open a ticket or browse the knowledge base.
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